PRIVACY POLICY
1. Data Controller
MH-Commerce Oy
Business ID: 3315798-7
Mäkikyläntie 80
36120 Suinula
Finland
Email: info@test.serenna.fi
2. What Data We Collect
We may collect:
- First and last name
- Address
- Email address
- Phone number
- Order history
- Login credentials (password stored encrypted)
- IP address
- Usage and analytics data
3. Purpose of Processing
Personal data is processed for:
- Order processing and delivery
- Customer service
- Payment handling
- Legal obligations (accounting)
- Marketing (if consent given)
- Website development and analytics
4. Legal Basis for Processing
Processing is based on:
- Contract (order fulfillment)
- Legal obligation (accounting laws)
- Legitimate interest (service improvement)
- Consent (marketing, cookies)
5. Data Retention
Data is retained only as long as necessary for:
- contractual obligations
- legal requirements
- legitimate business purposes
Accounting data is stored according to Finnish law.
6. Data Sharing
Personal data may be shared with:
- Payment service providers
- Logistics partners
- IT service providers
- Accounting services
Data is not sold or transferred outside the EU unless necessary for technical implementation and with appropriate safeguards.
7. Cookies and Analytics
The website uses cookies and analytics tools.
Cookies are used for:
- site functionality
- analytics
- marketing (if consented)
Users can manage cookie preferences via the cookie banner or browser settings.
8. Data Subject Rights
Customers have the right to:
- access their data
- correct inaccurate data
- request deletion (where legally possible)
- restrict processing
- object to processing
- withdraw consent
- lodge a complaint with a supervisory authority
Requests can be sent to:
info@test.serenna.fi
9. Data Security
Personal data is stored on password-protected and secured servers.
Appropriate technical and organizational measures are used to protect data.